TERMS & CONDITIONS

1. RATES: Rates are per person per night sharing

2. EDUCATIONAL RATES: Lion Roars Hotels & Lodges offers incredibly low educational rates. For more info email vincent@lionroars.com

3. RESERVATIONS: Tel: +27 (0)21 424 1530 | reservations@lionroars.com

4. CHECK-IN TIME: 2pm CHECK-OUT TIME: 11am

5. CONSERVATION AND COMMUNITY DEVELOPMENT LEVY (per person per night):
*To learn more about our Conservation and Community Development Levy, please click HERE.

6. SINGLE SUPPLEMENT:
*50% for all lodges
*Single supplement over peak season is 100%

7. ROOM SUPPLEMENT: An additional charge of R1000 per night applies at Hlosi & Bukela for suite upgrades.

8. PEAK SEASON: Minimum 2-night stay and room rate for single occupancy (100% single supplement)

9. MINIMUM PERSON: Minimum 3 person sharing in family suites at Hlosi Game Lodge. 

10. INCLUSIONS: Accommodation, meals, selected house beverages and 2 game drives per day. 

11. EXCLUSIONS: Premium branded beverages, transfers, telephone calls, laundry and any items of a personal nature

12. AIRPORT TRANSFERS: Available at additional cost.

13. CHILD POLICY:
*Children 0-2yrs (no charge) may share a room with parents at our child friendly lodges with no supplement charge for the use of a cot.
*Children 3-11yrs (50% of adult sharing rate) may share selected rooms with parents at our child friendly lodges
*Children staying in a room by themselves will be charged the full adult rates

14. AGE CATEGORIES
*Bukela Game Lodge 12+ yrs welcome
*Hlosi All ages welcome (Children’s Programme)

 15. GAME DRIVE POLICY:
*Children 6 yrs and over will automatically be included in game drive activities
*Children 5 yrs and under may join game drives only if permitted by the lodge’s policy.
*They are welcome on drives if the lodge is booked for exclusive use.
*Hlosi Game Lodge offers a children’s programme, including a kids’ game drive.

16. TRIPLE OCCUPANCY:
*A person 12yrs and older may share with 2 adults at selected lodges, the full sharing adult rate will apply for the third person.

17. PAYMENT POLICY:
*In Full 30 Days prior to arrival, unless the supplier has an authorised 30-day account facility with Lion Roars Hotels & Lodges.
*20 December – 10 January: 20% deposit is required 14 days after the reservation is made to secure the booking.

18. GUIDE & DRIVER POLICY:
*A guide or driver staying in lodge rooms will be charged the per person sharing rate.

• 61-46 days prior to arrival: 10%
• 45-31 days prior to arrival: 50%
• 30-3 days prior to arrival: 75%
• 48 hours or less, including no show: 100% cancellation fee of total amount

20. DIETRY REQUIREMENTS:
*We strive to accommodate a range of dietary preferences and restrictions; however, guests are kindly advised of the following:
*Halaal: While we are not halaal certified, select lodges are able to offer halaal-friendly meal options upon request. Please notify us in advance so we can confirm availability and make necessary arrangements.

21. All rates are in South African Rands and includes VAT

22. No Tourism Levies are charged at present

23. All guests are required to sign an indemnity form on arrival

24. Lion Roars Hotel & Lodges retains the right to admit any guest/s and furthermore retains the right to remove any guest whose behaviour impacts negatively on other guests and / or staff.